After-hours gaps
SIMI answers beyond business hours, in the customer’s language.
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SIMI · MANAGED AI FOR BUSINESS
SIMI gives every customer a capable first point of contact — answering naturally, understanding intent, and moving conversations toward useful work.
See how SIMI works ↓Hi, I’m SIMI — your AI-powered business receptionist. You can speak with me naturally, in English, Portuguese, or Spanish. How can I help today?
Skill: natural conversation · Languages: English / Português / EspañolOur office Wi-Fi keeps dropping, and we also want to make sure our backups are working.
I can help with both. Is the Wi-Fi affecting everyone, and is there a deadline for checking the backups?
Intent detected: Smart Network Optimization + Cloud & Backup · Skill: urgency detectionEveryone is affected, and we need the backup review before Friday.
Understood: company-wide network issue, backup review due Friday. I’ll route this to IT Support & Maintenance and send a text confirmation.
Context retained · Services routed: IT Support + Cloud & BackupUse 774-436-0265. Email is fine too.
Perfect. I’ll capture the request, notify the team, and send a clear summary by text and email.
Action: lead captured · Handoff: structured · Channels: SMS + emailTHE COST OF SILENCE
SIMI answers when your team cannot — and keeps the opportunity moving.
SIMI answers beyond business hours, in the customer’s language.
SIMI handles the first conversation while owners and field teams keep their focus.
SIMI confirms the details your team needs instead of leaving an audio mystery.
FROM TALK TO WORK
SIMI listens for meaning, asks only what is missing, and routes the result to the right person or system.
Immediate branded greeting.
Intent, context, urgency.
Names, numbers, dates — before action.
Schedule, notify, create.
Human when it matters.
WHAT SIMI CAN DELIVER
Branded voice, multilingual support, context-aware questions, and corrections that replace old details immediately.
Confirmed contact, reason, location, urgency, owner, status, and next step — ready for your team.
Calendar, contacts, email, and tasks only when explicitly enabled and authorized.
Sensitive, costly, destructive, or irreversible actions require explicit confirmation.
GLOBAL BY DESIGN
English, Brazilian Portuguese, and Spanish are reference languages — not the platform limit.
YOUR BUSINESS DNA
Brand voice, services, FAQs, terminology, locations, policies, schedules, and escalation rules are configured from approved business knowledge.
Natural, formal, brief, technical — aligned to your brand.
Services, FAQs, policies, and terminology without improvisation.
Locations, service area, hours, and after-hours rules.
Routing, escalation, and the right human handoff.
BUILT TO EVOLVE
One platform. Expanding possibilities. Controlled execution.
Answer, understand, qualify, summarize.
Scheduling, contacts, tasks, and approved outbound.
Sales, support, research, and operations.
People, knowledge, systems, governed automation.
LET’S SIMPLIFY IT
Tell us where conversations get stuck. We’ll map the right first step together.
Talk to TheSimple.tech →