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TheSimple.tech — Simple IT, Smart Solutions Back to portal

SIMI · MANAGED AI FOR BUSINESS

Your business.
Powered by intelligence.

SIMI gives every customer a capable first point of contact — answering naturally, understanding intent, and moving conversations toward useful work.

See how SIMI works
✦ SIMI · CUSTOMER CALLLIVE · 24/7
SIMI

Hi, I’m SIMI — your AI-powered business receptionist. You can speak with me naturally, in English, Portuguese, or Spanish. How can I help today?

Skill: natural conversation · Languages: English / Português / Español
CUSTOMER

Our office Wi-Fi keeps dropping, and we also want to make sure our backups are working.

SIMI

I can help with both. Is the Wi-Fi affecting everyone, and is there a deadline for checking the backups?

Intent detected: Smart Network Optimization + Cloud & Backup · Skill: urgency detection
CUSTOMER

Everyone is affected, and we need the backup review before Friday.

SIMI

Understood: company-wide network issue, backup review due Friday. I’ll route this to IT Support & Maintenance and send a text confirmation.

Context retained · Services routed: IT Support + Cloud & Backup
CUSTOMER

Use 774-436-0265. Email is fine too.

SIMI

Perfect. I’ll capture the request, notify the team, and send a clear summary by text and email.

Action: lead captured · Handoff: structured · Channels: SMS + email
Natural voiceIntent detectionUrgency detectionContext memoryService routingLead captureStructured handoff

THE COST OF SILENCE

Every unanswered call can become someone else’s customer.

SIMI answers when your team cannot — and keeps the opportunity moving.

01

After-hours gaps

SIMI answers beyond business hours, in the customer’s language.

03

Incomplete context

SIMI confirms the details your team needs instead of leaving an audio mystery.

FROM TALK TO WORK

SIMI turns a conversation into structured, actionable work.

SIMI listens for meaning, asks only what is missing, and routes the result to the right person or system.

01

SIMI answers

Immediate branded greeting.

02

SIMI understands

Intent, context, urgency.

04

SIMI acts

Schedule, notify, create.

05

SIMI hands off

Human when it matters.

WHAT SIMI CAN DELIVER

More than voicemail.
More controlled than a generic bot.

Natural conversations

Branded voice, multilingual support, context-aware questions, and corrections that replace old details immediately.

Useful output

Confirmed contact, reason, location, urgency, owner, status, and next step — ready for your team.

Connected work

Calendar, contacts, email, and tasks only when explicitly enabled and authorized.

Human control

Sensitive, costly, destructive, or irreversible actions require explicit confirmation.

GLOBAL BY DESIGN

SIMI speaks your customer’s language.

English, Brazilian Portuguese, and Spanish are reference languages — not the platform limit.

🇺🇸English🇧🇷Português🇪🇸Español🇫🇷Français🇸🇦العربية🇯🇵日本語🇩🇪Deutsch🇮🇹Italiano🇰🇷한국어🇮🇳हिन्दी

YOUR BUSINESS DNA

SIMI works the way your business works.

Brand voice, services, FAQs, terminology, locations, policies, schedules, and escalation rules are configured from approved business knowledge.

SIMI learns your voice

Natural, formal, brief, technical — aligned to your brand.

SIMI uses approved knowledge

Services, FAQs, policies, and terminology without improvisation.

SIMI knows your territory

Locations, service area, hours, and after-hours rules.

SIMI knows what happens next

Routing, escalation, and the right human handoff.

BUILT TO EVOLVE

SIMI starts with reception — and grows with your business.

One platform. Expanding possibilities. Controlled execution.

01 · TODAY

SIMI AI Receptionist

Answer, understand, qualify, summarize.

02 · NEXT

SIMI Business Workflows

Scheduling, contacts, tasks, and approved outbound.

03 · THEN

SIMI Specialized Agents

Sales, support, research, and operations.

04 · VISION

SIMI AI Business OS

People, knowledge, systems, governed automation.

LET’S SIMPLIFY IT

See what SIMI could do
for your business.

Tell us where conversations get stuck. We’ll map the right first step together.

Talk to TheSimple.tech